When users encounter then it is majorly because of incorrect server settings. You should ensure to use POP for your account type. Let’s check out the steps mentioned below to troubleshoot the issue of the Spectrum email link not working with Outlook:
On your computer, launch MS Outlook and tap to add an account at the top-left corner.
Now, enter the Spectrum email address and tap to advanced options.
In this step, choose “let me set up my account manually” and tap to connect.
Set your account type as POP and add the following details:
Incoming mail server: pop.charter.net
Port: 110
Outgoing mail server: smtp.charter.net
Port: 25
Lastly, tap to connect and enter the Charter email and password in the login box that appears and tap to OK.
Steps To Fix Spectrum Not Working
In order to Fix Spectrum Email Not Working, the users need to resort to the fixes that are mentioned down under:
Make sure that you have stable internet connectivity. An unstable internet connection will create issues while using Spectrum email services.
Get your Spectrum application up to date. Keeping the Spectrum email updated will ensure that things work fine and there is minimal possibility of encountering errors.
Switch to some alternate browser to access Spectrum mail. This is highly substantial when we are trying to find out the cause of the issues with Spectrum email services. Try accessing Spectrum email from another browser on your device.
Remove browser extensions and plug-ins to improve the overall functionality of Spectrum email on your device.
Get done with all the third-party applications. Doing this will create a platform where Spectrum will be able to work properly and without any issues.
Hope this helps,
J Wick