When users encounter then it is majorly because of incorrect server settings. You should ensure to use POP for your account type. Let’s check out the steps mentioned below to troubleshoot the issue of the Spectrum email link not working with Outlook:
On your computer, launch MS Outlook and tap to add an account at the top-left corner.
Now, enter the Spectrum email address and tap to advanced options.
In this step, choose “let me set up my account manually” and tap to connect.
Set your account type as POP and add the following details:
Incoming mail server: pop.charter.net
Outgoing mail server: smtp.charter.net
Lastly, tap to connect and enter the Charter email and password in the login box that appears and tap to OK.